Good to Know
Frequently asked questions
Who qualifies, and how is rent set?
These are HUD-assisted senior communities — eligibility is based on age and household income, and rent is calculated from your income. Call for an estimate.
How do I apply or join the waitlist?
Stop by the office or call (918) 825-1250 — we'll help with the application. If no unit is open, approved applicants join the waitlist and we call when one is ready.
What documents do I need to apply?
Photo ID for all adult household members, Social Security cards, proof of income (Social Security award letter, pension, etc.), bank statements, and a landlord or housing reference if you have one. Missing something? Call — we'll work with you.
What are the office hours?
Monday–Friday, 8:30am–5pm at 901 SE 9th St; closed weekends. For after-hours maintenance emergencies, call the office line any time and follow the prompts. Fire or medical emergency? Always call 911 first.
What comes with the apartment?
Every home is a single-story one-bedroom, one-bath (about 560 square feet) with air conditioning, heating, a full kitchen — range, oven, refrigerator — hardwood floors, and bathroom grab bars. Laundry facilities are on site.
Can I see a unit before I apply?
Yes — take the 3D tour online any time, and call the office to schedule an in-person visit. We're glad to show you around.
How do I pay rent online?
Use your community's portal in the Resident Hub. First time? Call and we'll get you set up.
How do I submit a maintenance request?
Use the work-order form on the Residents page, or call the office. For urgent issues — no heat, major leak, no water, safety hazard — always call instead: (918) 825-1250, any time.
Are pets allowed?
Check with the office for the current pet policy. Assistance animals are handled separately as reasonable accommodations, not under the pet policy.
Can family members help with the process?
Absolutely — adult children, caregivers, and social workers help with applications all the time. Just call the office.